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Articles

Exams

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  • 21 Mar 2025

    Sharing examination information/results with third parties (including parents)

    Although the current focus is understandably upon the forthcoming exam series, senior leaders (with responsibility for examinations within their centre) and exams officers must also ensure that they are aware of the external regulations and internal arrangements relating to the sharing of examination results.

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  • 19 Feb 2025

    Exam contingency planning: Finding an alternative site

    In this article, we consider how senior leaders within centres can meet JCQ regulations which require a head of centre/senior leadership team to have a contingency plan in place to mitigate the impact of a series of events, in particular, the unavailability of their centre during an exam series.

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  • 29 Jan 2025

    Cyber security: Centre and staff responsibilities

    Amongst the most significant threats to the integrity and security of the examination system is that posed by organisations and individuals who want to obtain confidential examination materials for personal and/or financial gain via a cyber-attack.

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  • 31 Dec 2024

    Why every centre should appoint an Exams Assistant

    The 2024 Exams Officer Survey revealed a series of areas which need to be addressed to support exams officers in performing their role and protecting the integrity and security of the examination system within centres.

    The survey revealed a range of statistics which confirmed that exams officers need greater support if they are to perform their role effectively and efficiently.

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  • 22 Nov 2024

    Factors to highlight when negotiating a salary review

    As part of our aim of raising the profile and status of the exams officer role, the NAEO encourages all exams officers to ensure that there is a regular review and negotiation of their salary. All exams officers should regularly review and negotiate their salary to ensure that it reflects their skills and experience, and the significance of the role which they perform within their centre.

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Legal Services

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  • 01 May 2023

    Disability Rights

    Many of the cases we see and advise on involve individuals with disabilities. This could involve clients who have developed health issues or who have been employed with long-standing health issues, but need support in their roles.

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  • 31 Mar 2023

    Tribunal claims and their time limits

    Litigation should be a last resort. Most issues that arise during employment can be resolved, either informally, or by using a more formal grievance process and appeal process.  However, it is important to understand that time limits apply to Employment Tribunal claims regardless of how long internal procedures are taking.

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  • 01 Mar 2023

    What to expect from an annual appraisal?

    Annual appraisals (also known as performance reviews) are part of the employer’s performance review strategy. The purpose of an annual appraisal is to inform decisions around pay and promotions, to encourage professional development and to help with target setting.

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  • 01 Dec 2022

    The Dos and Don'ts of Disciplinary and Grievance Procedures

    Raising a grievance or being subjected to a disciplinary process can be a stressful process and they are not always easy to navigate. We hope you find some of these do’s and don’ts useful, should you ever have to experience either of these processes.

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  • 31 Oct 2022

    Managing your invigilators: How to approach holiday pay

    Holiday pay for part-time, term-time workers or those with irregular hours is not typically straightforward. Each holiday pay case will be different and so will require a careful examination of all the circumstances.

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