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Articles

Exams

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  • 01 Apr 2024

    Exam contingency planning - Covering the absence of your exams officer

    JCQ regulations require a head of centre/senior leadership team to have a contingency plan in place to mitigate the impact of a series of events.

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  • 01 Mar 2024

    Exam contingency planning - Finding an alternative venue

    JCQ regulations require a head of centre/senior leadership team to have a contingency plan in place to mitigate the impact of a series of events, including their centre being unavailable for examinations.

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  • 01 Feb 2024

    The launch of the Exams Officer Professional Standards

    After almost two years in the development, the Exams Officer Professional Standards are finally set to be launched.

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  • 08 Jan 2024

    An analysis of malpractice in GCSEs, AS and A levels during the summer 2023 exam series

    In this article, the NAEO analyses the data published by Ofqual in relation to malpractice during the summer 2023 exam series.

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  • 30 Nov 2023

    Exams officer survey 2023 - Results and analysis

    The 2023 exams officer survey took place between 1 October and 3 November 2023, with 1,841 exams officers providing responses – compared to 1,489 who completed the exams officer survey in 2022 and 958 in 2021.

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Legal Services

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  • 01 May 2023

    Disability Rights

    Many of the cases we see and advise on involve individuals with disabilities. This could involve clients who have developed health issues or who have been employed with long-standing health issues, but need support in their roles.

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  • 31 Mar 2023

    Tribunal claims and their time limits

    Litigation should be a last resort. Most issues that arise during employment can be resolved, either informally, or by using a more formal grievance process and appeal process.  However, it is important to understand that time limits apply to Employment Tribunal claims regardless of how long internal procedures are taking.

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  • 01 Mar 2023

    What to expect from an annual appraisal?

    Annual appraisals (also known as performance reviews) are part of the employer’s performance review strategy. The purpose of an annual appraisal is to inform decisions around pay and promotions, to encourage professional development and to help with target setting.

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  • 01 Dec 2022

    The Dos and Don'ts of Disciplinary and Grievance Procedures

    Raising a grievance or being subjected to a disciplinary process can be a stressful process and they are not always easy to navigate. We hope you find some of these do’s and don’ts useful, should you ever have to experience either of these processes.

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  • 31 Oct 2022

    Managing your invigilators: How to approach holiday pay

    Holiday pay for part-time, term-time workers or those with irregular hours is not typically straightforward. Each holiday pay case will be different and so will require a careful examination of all the circumstances.

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