• 30 Nov 2023

    Exams officer survey 2023 - Results and analysis

    The 2023 exams officer survey took place between 1 October and 3 November 2023, with 1,841 exams officers providing responses – compared to 1,489 who completed the exams officer survey in 2022 and 958 in 2021.

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  • 25 Oct 2023

    Factors to consider when negotiating a pay review

    As we continue to raise the profile and status of the exams officer role, the NAEO encourages all exams officers to ensure that there is a regular review and negotiation of their salary.

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  • 28 Sep 2023

    Recognising JCQ's role in raising the status and profile of the exams officer role

    The work of the Joint Council for Qualifications (JCQ) and its member awarding bodies is pivotal in ensuring that our examination system operates to the highest levels of integrity and security and is highlighted as an example of good practice and excellence around the world.

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  • 01 Sep 2023

    Lessons learnt from the summer 2023 exams series

    If asked to summarise the summer 2023 exams series from an exams officer perspective as a success or failure, there is little doubt that it was a success.

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  • 01 Jun 2023

    Sharing examination information/results with third parties (including parents)

    In this article, Jugjit Chima considers when and how candidates are allowed to access their examination results, who is allowed to collect/receive these results, sharing information with third parties, and the rights of parents to have access to their child’s examination information.

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  • 01 May 2023

    Disability Rights

    Many of the cases we see and advise on involve individuals with disabilities. This could involve clients who have developed health issues or who have been employed with long-standing health issues, but need support in their roles.

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  • 31 Mar 2023

    Tribunal claims and their time limits

    Litigation should be a last resort. Most issues that arise during employment can be resolved, either informally, or by using a more formal grievance process and appeal process.  However, it is important to understand that time limits apply to Employment Tribunal claims regardless of how long internal procedures are taking.

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  • 01 Mar 2023

    What to expect from an annual appraisal?

    Annual appraisals (also known as performance reviews) are part of the employer’s performance review strategy. The purpose of an annual appraisal is to inform decisions around pay and promotions, to encourage professional development and to help with target setting.

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  • 01 Dec 2022

    The Dos and Don'ts of Disciplinary and Grievance Procedures

    Raising a grievance or being subjected to a disciplinary process can be a stressful process and they are not always easy to navigate. We hope you find some of these do’s and don’ts useful, should you ever have to experience either of these processes.

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  • 31 Oct 2022

    Managing your invigilators: How to approach holiday pay

    Holiday pay for part-time, term-time workers or those with irregular hours is not typically straightforward. Each holiday pay case will be different and so will require a careful examination of all the circumstances.

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