Summer Conference 2025


Becoming a more effective exams officer

The NAEO Summer Conference 2024 was held at Leeds United Football Club, Elland Road Stadium, Leeds on Friday 28 June. See this page of the NAEO website for further information


The NAEO Summer Conference 2025 will be held at the Coventry Building Society Arena, Coventry on 27 June 2025


The key aim of NAEO Summer Conference is to support delegates in 'Becoming a more effective exams officer', and consequently, workshops and presentations focus upon:

  • The key skills required to be an effective exams officer
  • Exams administration and management good practice
  • Personal and professional development
  • Wellbeing and mindfulness

The Department for Education, Ofqual, JCQ and the major awarding organisations are invited to attend either to exhibit, present or both.

The conference also serves as an opportunity for exams officers to support their professional development, and gain/develop some of the key skills required to undertake the exams officer role effectively and efficiently. The content is been designed to support exams officers in achieving the Exams Officer Professional Standards.

Delegates have a choice from two workshops during each session.


Delegate Information

A delegate letter will be available here at least two weeks prior the conference.


Timings (these are indicative timings)

8.00 onwards: Registration and refreshments
9.00: Welcome & introductions
9.15: NAEO update & Exams Officer of the Year announcement
9.45: Workshop 1
10.45: Break
11.15: Workshop 2
12.15: Workshop 3
1.15: Lunch
2.05: Workshop 4
3.05: Break
3.15: Keynote speech
3.45: Prize draw and closing comments



Workshop content focuses upon helping exams officers become more effective in their role, and achieving the Exams Officer Professional Standards. The following workshops were delivered during the 2024 conference:

  • The Exams Office – Train the Trainer – Hints and tips on creating an engaging invigilator training session
  • OCR – Managing examination results
  • AQA - To develop a number of tools and techniques to enhance communication skills
  • Pearson – Artificial Intelligence (AI) in Assessments: Mitigating Risks of Academic Malpractice
  • Morrish Solicitors – The Do’s and Don’ts of Grievance and Disciplinary Matters
  • Katherine McDiarmid – Juggling kittens against the clock? My approach to managing my time/workload
  • Geraldine Jozefiak – Creating a 'mindful' exam officer reaction plan



The cost to attend is £145 per delegate (this includes refreshments and lunch) - however, this is discounted to £95 for delegates from centres which are members of the conference sponsor, The Exams Office.

Additional delegate places can be booked at £95 per delegate.

As the NAEO Summer Conference serves to support an exams officer's professional development and enhances their ability to perform their role more effectively, the NAEO encourages centres to pay for their exams officer to attend the summer conference.


Booking form

Bookings will be taken from mid-April 2025 via a booking form accessed from this page.


Additional information
Are lunch and refreshments included?

Yes. A two-course lunch has been arranged for all members. A light breakfast will also be available on arrival before the conference commences and a sweet treat at each break. All will be served with a choice of hot drinks and/or juice and water will be available throughout the day.

Will there be parking at the venue?

Yes. Complimentary parking will be secured at the venue. No parking reservation is necessary and, whilst a parking space cannot be guaranteed, spaces are plentiful.

Will there be an opportunity to network with exams officer colleagues?

Yes. Time has been allocated prior to the conference start, during breaks and over lunch to allow you to network with other colleagues.

Will there be exhibitors at the event?

Yes. There will be a dedicated Exhibitor Zone so that members can meet and chat directly with representatives from the awarding bodies and with other exhibitors who will complement the theme of ‘Becoming a more effective exams officer’. Details of the exhibitors will be published ahead of the conference and added to the delegate letter.