Summer Conference 2024


Becoming a more effective exams officer

The NAEO Summer Conference 2024 will be held at Leeds United Football Club, Elland Road Stadium, Leeds on Friday 28 June

The key aim of the Summer Conference 2024 is to support delegates in 'Becoming a more effective exams officer', and consequently, all workshops and presentations which focus upon:

  • The key skills required to be an effective exams officer
  • Exams administration and management good practice
  • Personal and professional development
  • Wellbeing and mindfulness

All the major awarding organisations will be in attendance and colleagues from Ofqual will be delivering a keynote speech.

The conference also serves as an opportunity for exams officers to support their professional development, and gain/develop some of the key skills required to undertake the exams officer role effectively and efficiently. The content has been designed to support exams officers in achieving the Exams Officer Professional Standards.

Delegates will have a choice from two workshops during each session.



8.00 onwards: Registration and refreshments
9.00: Welcome & introductions
9.15: NAEO update
9.30: Stakeholder update & Exams Officer of the Year announcement
10.00: Workshop 1
10.55: Break
11.25: Workshop 2
12.20: Workshop 3
1.15: Lunch
2.00: Workshop 4
2.55: Break
3.10: Ofqual update - Summer 2024
3.40: Prize draw
4.00: Close



Workshop content will focus upon helping exams officers become more effective in their role, and achieving the Exams Officer Professional Standards. The following workshops are confirmed:

  • The Exams Office – Train the Trainer – Hints and tips on creating an engaging invigilator training session
  • OCR – Managing examination results
  • AQA - To develop a number of tools and techniques to enhance communication skills
  • Pearson – Artificial Intelligence (AI) in Assessments: Mitigating Risks of Academic Malpractice
  • Morrish Solicitors – The Do’s and Don’ts of Grievance and Disciplinary Matters
  • Katherine McDiarmid – Juggling kittens against the clock? My approach to managing my time/workload
  • Geraldine Jozefiak – Creating a 'mindful' exam officer reaction plan



The cost to attend is £145 per delegate (this includes refreshments and lunch) - however, this is discounted to £95 for delegates from centres which are members of the conference sponsor, The Exams Office.

Additional delegate places can be booked at £95 per delegate.

As this conference serves to support an exams officer's professional development and enhances their ability to perform their role more effectively, the NAEO encourages centres to pay for their exams officer to attend the summer conference.


Booking form

To be launched on this page on 16 April 2024.


Additional information

Are lunch and refreshments included?

Yes. A two-course lunch has been arranged for all members. A light breakfast will also be available on arrival before the conference commences and a sweet treat at each break. All will be served with a choice of hot drinks and/or juice and water will be available throughout the day.

Will there be parking at the venue?

Yes. Complimentary parking has been secured at the venue. No parking reservation is necessary and, whilst a parking space cannot be guaranteed, spaces are plentiful.

Will there be an opportunity to network with exams officer colleagues?

Yes. Time has been allocated prior to the conference start, during breaks and over lunch to allow you to network with other colleagues.

Will there be exhibitors at the event?

Yes. There will be a dedicated Exhibitor Zone so that members can meet and chat directly with representatives from the Boards and with other exhibitors who will complement the theme of ‘Becoming a more effective exams officer’. Details of the exhibitors will be published in the coming weeks.