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  • 01 Sep 2026

    The importance of reviewing the previous academic year

    Please download this article if you would like to share it with your senior leadership team/line manager

    As we begin a new academic year, it is important not to overlook the value of reviewing the previous year from an exams perspective.

    The National Association of Examinations Officers (NAEO) is therefore delighted to endorse the newly launched Exam Year Review Tool from The Exams Office, which is available to member centres through the Hub.

    The NAEO particularly welcomes the introduction of this tool because it provides exams managers/officers with an opportunity to demonstrate the significant contribution they make to the successful delivery of examinations and assessments throughout the academic year.

    An effective review can also help raise the profile and status of the exams function within the centre by highlighting the scale, complexity and importance of the exams manager/officer's role, as well as their pivotal contribution to maintaining the integrity, security and effective operation of the examination system.

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  • 01 Sep 2026

    What is CPD…and what should I include in my CPD?

    Please download this article if you would like to share it with your senior leadership team/line manager

    In recent weeks, we have received several requests from exams officers to define the JCQ regulation in section 5.3 of the General Regulations for Approved Centres document which states that exams officer must undertake regular CPD, such as attending an annual update course.

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  • 01 Sep 2026

    What the Employment Rights Act means for exams managers/officers

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    The Employment Rights Act 2025 strengthens a number of employment protections that may apply to exams managers/officers depending on their employment status, length of service and individual circumstances.

    Morrish Solicitors have produced a video explaining how the Employment Rights Act changes may affect exams managers/officers. 

    For most exams managers/officers, the Act will not significantly change their day-to-day duties. However, it does strengthen their legal protections as employees by improving job security, expanding access to statutory rights and reinforcing employers' responsibilities to provide fair treatment, safe working environments and lawful employment practices.

    For exams managers/officers who also manage invigilators or other casual staff, the Act requires them to understand and support the rights of the staff they supervise, working closely with their Human Resources department and senior leadership team to ensure compliance.

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  • 01 Sep 2026

    Initial feedback from the summer 2026 exam series

    Please download this article if you would like to share it with your senior leadership team/line manager

    As the summer examination series has now concluded, we are beginning to review how examinations were managed, administered and conducted over recent weeks.

    While further information and analysis will become available over the coming months, initial feedback indicates that the Summer 2026 series was, overall, successful, with no major widespread issues reported. However, this should not detract from the operational challenges that many exams managers and officers experienced and which now need to be addressed.

    This initial feedback will be shared with key stakeholders, including the Department for Education (DfE), Ofqual, JCQ and the major awarding bodies.

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  • 01 Sep 2026

    The Education Record app - Information for exams officers

    Please download this article if you would like to share it with your senior leadership team/line manager

    On 8 January, the Department for Education announced the national pilot of the Education Record app. This is intended to modernise how young people access their exam results once they have left school.

    By using the app, young people will be able to enrol in their post-16 destination more easily, and have access to their results for life, providing employers with clear, accurate information on a job candidate’s education history without relying on paper certificates which can be easily lost.

    The Education Record is designed to support the transition from key stage 4 to 5 and to provide students with secure, digital access to their education records

    This article sets out the involvement of exams officers and answers a range of frequently asked questions.

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  • 01 Sep 2026

    Sharing examination results: Key responsibilities and guidance

    Please download this article if you would like to share it with your senior leadership team/line manager

    Although current attention is understandably focused on the forthcoming examination series, senior leaders with responsibility for examinations and exams managers/officers must also ensure they understand both external regulations and the centre’s internal arrangements for sharing examination results. This includes clarity on when and how candidates may access their examination results, who is permitted to collect or receive results, how examination information may be shared with third parties and the rights of parents, or those with parental responsibility, to access their child’s examination information and results.

    This information should be communicated to students in good time, ideally before the examination series begins, reinforced during the exam period, and published on the centre’s website so it remains accessible to students and parents up to results day(s) and beyond as a point of reference.

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